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What is Assertiveness?

A person who is assertive can be described as someone who: expresses their views clearly and articulately without being aggressive; stands up for their own and other people’s rights in a reasonable and...

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How to Say ‘No’

Many people find it difficult to say ‘no’ to requests from others, despite the impact that saying ‘yes’ can have on our work lives or stress levels. When someone asks you to do something, take your...

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